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BT accused of 'unacceptable pressure' amid digital switchover after threatening to remove broadband for pensioner, 91, with dementia despite him relying on life-saving medical alarm

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Alan, 91, who lives in South Wales, lives independently thanks to a range of devices and alert systems put in place by his daughter Anne Hanscomb.

BT accused of 'unacceptable pressure' amid digital switchover after threatening to remove broadband for pensioner, 91, with dementia despite him relying on life-saving medical alarm
Photo: Daily Mail

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